Better Trucks has been honored with the 'Last Mile Innovation of the Year' award at the 4th annual SupplyTech Breakthrough Awards for its Checkpoint technology. This recognition underscores the technology's role in tackling the widespread issue of incorrect delivery addresses in the logistics sector. By integrating AI, human oversight, and geofencing, Checkpoint has developed a solution that not only verifies and corrects shipping addresses automatically but also engages customers through an SMS-based verification system for unresolved cases.
The significance of Checkpoint's innovation is highlighted by the staggering number of daily parcel deliveries in the U.S. and the millions that fail due to address errors. Bryan Vaughn of the SupplyTech Breakthrough Awards commended Better Trucks for its contribution to reducing package returns and enhancing customer satisfaction. Mike Koleno, Better Trucks' Chief Technology Officer, pointed out the scalability of Checkpoint, emphasizing its benefits for both the company and its clients.
Available to all Better Trucks' clients, Checkpoint also offers white-labeling options, allowing brands to maintain consistency and improve customer engagement. This award not only celebrates Better Trucks' achievement but also sets a new benchmark for technological advancements in last-mile delivery solutions.
