The Hudson Valley Home Services Report – May 2025 has identified Royal Class Service of New Windsor as the leading family-owned and operated home service provider in the region, a significant recognition in an industry where private equity-owned brands are becoming the norm. This accolade underscores the company's dedication to maintaining independence and fostering a culture of local accountability, qualities that resonate deeply with homeowners seeking trust, responsiveness, and transparency.
According to the report by the Hudson Valley Residential Review, Royal Class Service's approach to business, characterized by direct owner involvement and a steadfast commitment to customer satisfaction, distinguishes it from competitors under private equity ownership. With a Google rating of 4.9 as of May 2025, the company not only surpasses many in customer satisfaction but also exemplifies the values homeowners prioritize, such as clear communication and fast follow-through.
Offering a wide range of services including plumbing, heating, air conditioning, and indoor air quality solutions, Royal Class Service ensures homes across Orange, Dutchess, Ulster, Putnam, Westchester, and Rockland counties are comfortable and efficient. Their customer service excellence is further demonstrated through initiatives like 24/7 live phone support, upfront pricing, and the RoyalShield Home Membership Program, which provides members with priority scheduling and discounts.
The distinction of being a family-owned company in a sea of private equity-owned entities not only highlights Royal Class Service's unique position in the market but also serves as a testament to the enduring value of local, accountable, and personalized service in the home services industry. For more information on their services, visit https://www.royalclassservice.com.
