The City of Wilmington has marked a significant milestone in its financial operations by successfully implementing Systems & Software's enQ CIS platform. This strategic move has not only streamlined the city's financial processes but also achieved the first-ever on-time property tax distribution, showcasing a leap towards operational efficiency and transparency.
J. Brett Taylor, Director of Finance for the City of Wilmington, praised the new system for its user-friendly interface, which simplifies access to property information and billing details for customers and agents alike. The enQ CIS platform's automation capabilities are set to minimize manual interventions, enhance data accuracy, and foster greater transparency, representing a substantial improvement over the previous MUNIS platform.
Adam Smith, Executive Vice President at Systems & Software, expressed pride in facilitating Wilmington's transition to a more efficient and customer-focused financial system. The collaboration with Paymentus to integrate modern payment options like Venmo and Walmart Pay highlights the project's success in aligning with current consumer preferences.
The migration to the enQ CIS platform was executed with precision, ensuring the smooth transfer of financial and account data from the old system with little to no inconvenience for residents. This accomplishment not only demonstrates Systems & Software's technical expertise but also underscores Wilmington's innovative approach to managing municipal finances. For further details on Systems & Software's offerings, visit https://www.ssivt.com.
