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Consumer Sentiment Report Highlights Shift Towards Saving and Second-Hand Shopping in 2024

TL;DR

Higher income consumers are cutting back on spending, creating opportunities for retailers to offer discounts and promotions.

Alvarez & Marsal’s Consumer Sentiment Survey examines the influence of inflation on consumer spending and provides insights based on a survey of 1,800+ consumers.

Despite financial uncertainty, consumers are still eager to take vacations, showing resilience in their desire for leisure, which contributes to overall well-being.

Cost-conscious consumers are increasingly engaging in sales and second-hand shopping as a way to reduce spending, reflecting changing consumer behaviors.

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Consumer Sentiment Report Highlights Shift Towards Saving and Second-Hand Shopping in 2024

The Spring 2024 Consumer Sentiment Report, recently released by Alvarez & Marsal's Consumer and Retail Group (CRG), provides a comprehensive look into how ongoing economic concerns are influencing consumer spending behaviors as the spring season approaches. Based on a survey of over 1,800 consumers, the report highlights a growing pessimism among consumers, particularly those in higher income brackets, who are planning to cut back on spending across various categories including essentials, experiences, gifts, and indulgences.

One of the standout findings from the report is the significant shift towards prioritizing saving over spending among higher income households. This trend is underscored by a notable increase in the percentage of respondents who are focusing on saving compared to previous cycles. Chad Lusk, Managing Director at Alvarez & Marsal's Consumer and Retail Group, pointed out the critical role this data plays for retailers in financial planning, inventory management, and the development of targeted marketing campaigns.

Despite the overall weaker consumer outlook for spring, with many anticipating spending less and having less disposable income, the report also uncovers a resilient desire for leisure, with consumers still eager to take vacations this year. However, this is juxtaposed with an increasing trend of cost-conscious behaviors, such as engaging in sales and second-hand shopping, as strategies to mitigate spending.

Interestingly, the report sheds light on the growing popularity of second-hand shopping among higher income households as a means to save money. This shift presents both challenges and opportunities for retailers, especially those catering to higher income consumers. Lusk advises retailers to prepare for the season by offering discounts and promotions across various categories to align with changing consumer priorities.

For retailers, the insights from the Spring 2024 Consumer Sentiment Report are invaluable for adjusting strategies to meet consumer needs, from pricing to inventory management. The full report, available on the Alvarez & Marsal Consumer and Retail Group website, offers a deeper dive into the factors shaping consumer purchase decisions this spring.

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