XpertDox, a leader in AI-driven autonomous medical coding technology, has announced a strategic partnership with Community Health Programs, Inc. (CHP Berkshires), a Federally Qualified Health Center serving over 30,000 residents across Berkshire County, Massachusetts. This collaboration aims to revolutionize CHP Berkshires' revenue cycle operations by improving coding quality scores, focusing on value-based care initiatives, ensuring HCC recapture, and maintaining compliance with Medicare's FQHC coding and billing standards.
CHP Berkshires has implemented XpertCoding, XpertDox's flagship AI-based coding solution, across all its facilities. The deployment enhances coding efficiency, ensures regulatory compliance, reduces manual workload, and strengthens the center's ability to provide high-quality, accessible care to its diverse population. Jesse Suphan, Senior Director of Revenue Cycle & Quality at CHP Berkshires, stated that the implementation has yielded transformative results, including increased collections per claim and higher quality scores through automated Category II coding.
The XpertCoding solution includes a Business Intelligence Platform that provides CHP Berkshires with clear insight into coding accuracy, billing levels, and provider performance. The platform features comprehensive dashboards for Fee-for-Service, Quality Measures, and Risk Adjustment (HCC) coding. According to Suphan, the coding team can now focus more effectively on value-based care initiatives and auditing, while the dashboards for provider documentation improvement and HCC recapture have proven particularly impactful.
Sameer Ather, CEO and Co-Founder of XpertDox, expressed honor in collaborating with the CHP Berkshires team, emphasizing that their AI-powered autonomous coding technology is designed to eliminate administrative friction, increase coding accuracy, and support FQHCs in their core mission of delivering equitable, patient-centered care to underserved communities. The partnership represents a significant advancement in leveraging artificial intelligence to optimize healthcare revenue cycle management while maintaining focus on quality patient care. For additional information about XpertDox's solutions, visit https://www.xpertdox.com.


