UGI Utilities, Inc. has announced a smaller-than-expected increase in natural gas supply costs that will result in a modest 0.9% bill increase for residential heating customers beginning December 1, 2025. The adjustment will raise the average residential customer's total monthly bill from $118.43 to $119.49, representing one of the more moderate rate adjustments in recent utility pricing cycles. Under regulatory requirements, utilities must pass natural gas purchase costs directly to customers without markup, making these adjustments reflective of wholesale market conditions rather than company profit margins.
The modest nature of this particular increase provides some relief to consumers amid broader economic pressures affecting household budgets across the utility's service territory. Recognizing that even small increases can challenge some households, UGI is emphasizing available assistance programs for customers with limited or fixed incomes. Customers can visit https://www.ugi.com/customerassistance to determine eligibility for various energy assistance initiatives.
The company will also help eligible customers apply for federally funded Low-Income Home Energy Assistance Program grants when the application process opens on December 3. Beyond direct financial assistance, UGI offers multiple payment management options including budget billing, online account management through their digital platforms, and auto-pay programs designed to help customers maintain consistent payment schedules.
The company encourages energy conservation and efficiency improvements, with detailed guidance available at https://www.ugi.com/energy-saving-tips. This rate adjustment comes as UGI continues serving more than 760,000 natural gas and electric customers across its service area. The company maintains additional information resources at https://www.ugi.com to help customers understand billing changes and available support services.
The timing of the December implementation allows customers to prepare for winter heating season while taking advantage of assistance programs before colder weather increases energy usage demands. This approach reflects the company's commitment to balancing market-driven cost adjustments with consumer protection measures during periods of economic uncertainty.
